Refund and Returns Policy

RETURNS

Goods purchased from jockparty.shop may be returned for refund or exchange subject to the following terms and conditions:. Please include the following returns for with your return – returns form jock

  • The return must be made or contact initiated for the purpose of arranging the return within 30 days of the item being purchased;
  • The returned product must be returned unopened, unused or unworn in packaging that is not damaged. ย 
  • Goods which are returned and are not in resalable condition or are worn, will be returned to you and a `ยฃ5 admin fee charged to you.
  • Faulty items will be replaced or exchanged up to 30 days after purchase unless otherwise stated in the product specification and if the item is still in stock.
  • The goods were purchased through our website and not at our club nights or events.

The right to return does not apply to the purchase of:

  • goods purchased on sale or at a discount from their regular price as advertised on the website;
  • cock rings, sex toys or intimate adult products which have been used, worn or placed around your unclothed genitals.ย 
  • Underwear or swimwear
  • Edible items
  • Condoms, massage oils, personal lubricants, balms & creamsย 
  • Room aromas

Once the returned item is received your refund (if requested) will be issued within 5-7 working days.

In all cases, you will need to contact us by email at [email protected] to tell us the details of your return and be issued with a returns number. You will then fill in and include the return slip with your parcel. This will ensure your return is processed as efficiently as possible.

Our address for returns is:

MJ Events & Promotions Limitedย ,ย 

71-75 Shelton Street, Covent Garden ,
London,ย WC2H 9JQ